http://jobs.itron.com/feeds/40-000-Moscow-ID-jobs/ Custom RSS Feed for 40-000-Moscow-ID-jobs Fri, 24 May 2013 05:41:00 GMT en-us http://jobs.itron.com/feeds/40-000-Moscow-ID-jobs/ 720
Description

Are you a Senior Project Manager with professional experience in driving Research and Development teams? Do you have a true passion for managing complex international teams, and delivering projects on time and in budget? Does the opportunity to work at the forefront of a rapidly evolving global industry sound interesting to you? If so, please consider joining our team, and shaping the future of Itron.
Itron Cellular Solutions are looking for an experienced Sr. R&D program manager to lead R&D programs in developing SmartGrid Solutions. ICS has resources in San Mateo, Jackson, Bangalore, India and Taiwan. The projects spans, SW, embedded SW, HW, Certification and Manufacturing. Cooperation with other teams in Itron to develop joint solutions is an important part of the Job. This position reports into the Sr Director of R&D.

Duties and Responsibilities:
- Have led R&D programs or teams based in US, India and China
- Have enough time in India and China to understand how to effectively interact with resources based in these countries
- Have experience leading R&D programs spanning SW, embedded SW, HW, Certification and Manufacturing. (A candidate without Certification or Manufacturing experience (one of the two) will be considered)
- At least 10 year of experience as a leader (Line manager, project/program manager etc.) in an R&D organization
- An engineering background with hands on development experience at some point. This role is not a hands-on development role, but it is important that the candidate has this experience in order to be an efficient leader of the R&D activities
- Coordinate and verify work of Program Projects as it relates to dependencies of milestones, resources and trade-off's
- Report to Engineering Mgrs on potential issues and conflicts
- Communicate progress to all levels regularly
- Provide feedback on the performance of team members
- Preferred experience in the cellular space building cell phones, modems or other devices including cellular technologies

Experience:

- This position requires a minimum of 12+ years of total R/D development experience, 10 years as a leader (Program/Project or Line Manager)
- Must have a background in either software, hardware, firmware, telecom, cellular technology or a related field
- Must have worked with teams internationally
- Engineering Master/Bachelor degree or similar
- Sound working knowledge of Microsoft Office, Visio Flowcharting, and Microsoft Project, Rational CC/CQ and Jira/Rally Software. Experience with off-the-shelf and special-purpose test programs is a plus
- Possess a good understanding of the appropriate domain technologies, i.e. cellular networks, VPN gateways/firewalls, load balancers/geographic redundancy, relational databases and SOAP/REST backend integration
- Experience and knowledge of electric utility meter reading and related distribution automation technologies is desirable
Travel: 40%-50%
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

CB1

About Itron Itron is the leading provider of energy and water resource management solutions for nearly 8,000 utilities around the world. We offer end-to-end solutions that include electricity, gas, water and heat measurement and control technology; communications systems; software; and professional services. With nearly 10,000 employees doing business in more than 130 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. To realize a sustainable future, start here: www.itron.com.

Itron is an EOE AA Employer. If you require an accommodation in order to apply to this position, please contact Accessibility@itron.com.

Region: North America
Primary Location: San Mateo
Employee Status: Regular
TAG: R&D, SmartGrid
Job: Research & Development

ID: 001
]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.itron.com/job/San-Mateo-Sr-RD-Program-Manager-Job-CA-94401/2549573/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.itron.com/job/San-Mateo-Sr-RD-Program-Manager-Job-CA-94401/2549573/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description

PURPOSE OF THE JOB

Working in a business-to-business contact centre you will deal with & manage high volumes of incoming calls directly from our customers - Utility companies in the UK.

You will amend, investigate & manage the lifecycle of the Utilities’ (prepayment) customers’ accounts.

You will manage issues/calls in a timely & professional manner at all times, thus allowing us as a Department to meet & exceed our customers’ expectations, as defined in our SLA’s (Service Level Agreements) with those same customers.

You will need to be flexible to work across both Felixstowe and Martlesham sites, as required.

MAIN DUTIES AND RESPONSIBILITIES
- Ensure the correct operation of Prepayment Customer accounts through the management & processing of phone calls / electronic messages / emails from Power Company Customer Service Teams.
- Manage correction of errored messages by investigation & analysis of accounts.
- Create or amend accounts when instructed by the Power Companies.
- Support the Team Leader through the meeting of your own, team & business objectives.
- Identify service improvements as appropriate & contribute to problem solving process to deliver the improvement.
- Meet day-to-day operational requirements & deadlines in a timely and effective manner.
- Strictly adhere to legal & other contractual requirements, such as data protection & confidentiality.
- Escalate issues promptly & effectively when unable to resolve.
- Work on a flexible basis, according to Managed Service requirements, competencies & skills.
- Take telephone account enquiries from Power Companies & resolve efficiently.
- Demonstrate ownership of specific tasks.
- Deliver an excellent quality of customer service at all times.

REPORTING TO: Managed Services Team Leader

LOCATION: Felixstowe/Martlesham

Hours of Work: 40 hours per week / 5 days per week.
Managed Services is operational:
Monday to Friday 8am - 8pm

Saturday 8am - 6pm Flexibility with shift working patterns will be required.
BENEFITS
- Contributory Pension Scheme including life assurance and permanent health insurance
- 26 days annual holiday, plus Bank Holidays.

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Experience
- Experience of working in a customer focused environment (desirable)
- Experience of working in a B2B contact centre environment (desirable)

Education / Qualifications
- Mathematics, English and Science GCSE’s grade C or above (desirable)

Knowledge and Understanding
- Knowledge on Microsoft Excel
- Knowledge on Microsoft Word (desirable)
- A good telephone manner (Essential)
Skill and Ability
- Strong team player with excellent communication skills (essential)
- Ability to manage own time effectively (essential)
- Ability to manage own time effectively (essential)
- Able to use own initiative to resolve operational issues or escalate accordingly (essential)
- Excellent problem solving & analytical skills (essential)
- Deliver an excellent quality of service at all times (essential)

Attitude
- Reliable, self motivated and punctual (essential)
- Conscientious in terms of quality and detail (essential)
- Positive approach to a varied workload yet able to stay focused when repetitive (essential)


About Itron:
Itron is the leading provider of energy and water resource management solutions for nearly 8,000 utilities around the world. We offer end-to-end solutions that include electricity, gas, water and heat measurement and control technology; communications systems; software; and professional services. With nearly 10,000 employees doing business in more than 130 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. To realize a sustainable future, start here: http://www.itron.com/.

Itron is an EOE/AA Employer. If you require an accommodation in order to apply to this position, please contact taleoadmin@itron.com.

Region: Europe, Middle East & Africa
Primary Location: Felixstowe
Employee Status: Temporary
TAG: Sales
Job: Customer Service

ID: 001
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.itron.com/job/Felixstowe-Customer-Service-Representataive-Job/2599871/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.itron.com/job/Felixstowe-Customer-Service-Representataive-Job/2599871/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description

RESPONSABLE HSE

OBJECTIFS DU POSTE : Mettre en place et suivre les politiques HSE des sites tertiaires d’Itron France (sites de Issy Les Moulineaux, Noisy, et de St Priest).

MISSIONS : Basé(e) à Issy-les-Moulineaux, votre objectif consistera à conseiller et assister la direction de ces 3 sites pour l’évaluation des risques et la définition de la politique d’hygiène et de sécurité.

Vos missions sont les suivantes :

· Identifier, évaluer et prévenir les risques professionnels (conditions de travail, sécurité des personnes et du matériel, maladies professionnelles?)
· Mettre en place des programmes et actions de prévention liées aux problématiques HSE des sites tertiaires (Ergonomie sur le poste de travail, déplacement de salariés dans des pays à risques, exercices Incendie, ?) et des populations spécifiques (techniciens itinérants)
· L’établissement et la mise en œuvre des plans de préventions
· Préparation et Présidence du CHSCT
· Rédiger le document unique et définir le plan annuel de prévention
· Rédiger le bilan annuel de l’hygiène, de la sécurité et des conditions de travail
· Assurer la conformité HSE des bâtiments tertiaires d’Issy, de Noisy et de St Priest (planification et supervision des contrôles réglementaires)
· Participer activement aux projets HSE nationaux (pénibilité, RPS)
· La tenue à jour et la communication d’indicateurs HSE.
· Sensibiliser les salariés à la démarche HSE et à la prévention des risques
· Proposition et la mise en place des actions d’amélioration
· La gestion du système documentaire HSE (consignes?)
· Veille réglementaire
· Gérer un budget prévention
PROFIL :
Compétences requises :
· Maîtrise de la réglementation et de la législation en matière de sécurité et environnement
· Bonne connaissance de l’activité de l’entreprise, des process et technologies associés
· Capacité d’analyse et de synthèse
· Sens de l’initiative, force de proposition
· Sens du contact, communication, pédagogie

Formation requise :
De formation Bac+5 école d'ingénieur, vous disposez d'une solide expérience terrain (5 ans minimum) dans le domaine HSE, acquise au sein de grands groupes du secteur industriel de préférence.
Vous êtes mobile pour des déplacements occasionnels sur les sites basés en province. Notre groupe étant présent dans le monde entier, la maîtrise de l'anglais est indispensable au quotidien mais également pour votre évolution au sein d'Itron.

Rémunération : Entre 40 et 50K€
Itron is the leading provider of energy and water resource management solutions for nearly 8,000 utilities around the world. We offer end-to-end solutions that include electricity, gas, water and heat measurement and control technology; communications systems; software; and professional services. With nearly 10,000 employees doing business in more than 130 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. To realize a sustainable future, start here: www.itron.com.

Region: Europe, Middle East & Africa
Primary Location: Issy-les-Moulineaux
Employee Status: Regular
TAG: Corporate
Job: Facilities

ID: 001
]]>Wed, 22 May 2013 02:59:00 GMThttp://jobs.itron.com/job/Issy-les-Moulineaux-HSE-Manager-I-Job/2562238/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.itron.com/job/Issy-les-Moulineaux-HSE-Manager-I-Job/2562238/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS